Your privacy choices

Privacy Policy

Effective Date: 5/9/25

At SAMESAME SWIM, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or sign up for our updates.

  • Usage Information: such as your IP address, browser type, and activity on our website (to help us improve your shopping experience).

  • Marketing Information: such as your preferences when you subscribe to our mailing list, ambassador program, or promotions.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about purchases, promotions, and updates.

  • Improve our website, products, and customer experience.

  • Manage our ambassador and influencer programs.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and will never sell your data. We may share your information only with trusted third parties who help us operate our business, such as:

  • Payment processors and shipping providers.

  • Email and marketing platforms.

  • Analytics and website performance tools.

These providers are only given the data they need to perform their services.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Keep your shopping cart active.

  • Personalize your browsing experience.

  • Measure website performance and marketing effectiveness.

You can disable cookies in your browser settings, but some features of our website may not function properly without them.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails.

  • Request details about the personal data we hold about you.

To exercise these rights, contact us at hello@samesame.au

6. Data Security

We take security seriously and use industry-standard measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
SAMESAME SWIM
Email: hello@samesame.au
Website: www.samesameswim.com